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returns

Money back guarantee on all items!

Take 30 days to examine our Ford Thunderbird accessories. That's right. You have 30 days to decide if our valuable products are to keep.

If you aren't satisfied for any reason, or it doesn't live up to your expectations, just return the product and we'll refund you payment. Right up to the final day of this 30-day guarantee!

Thunderbird Concepts Return Policy

We make it easy to return items.
We guarantee all merchandise sold by Thunderbird Concepts. If you are not completely satisfied with your purchase within 30 days of delivery of your order, you may return any item in new condition, including original packaging and paperwork, for a prompt refund. All authorized returns are subject to a minimum 15% restocking fee, unless otherwise stated in the item description. No returns on special orders, factory direct orders, or painted items.Thunderbird Concepts is currently unable to accept returns of used items, or items returned more than 30 days after delivery.

Shipping Costs / Credits
The credit card originally used will be credited for the purchase price of the item and any applicable sales tax, excluding all shipping costs and restocking fees. Your credit card will be credited when Thunderbird Concepts or the Shipper has received and processed the returned item (s). You will be sent an e-mail "credit memo" confirming receipt of your return and your credit. Please allow an additional 5-7 days for the credit to appear on your credit card account.

Thunderbird Concepts cannot guarantee credit for orders that are not returned in accordance with our returns policy.

Returned Items
All returned items will be examined upon receipt.

If the item is not in new condition including original packaging and paperwork or does not meet the return conditions we may be unable to issue you a credit or exchange for a replacement, and the product may be shipped back to you.

Please allow 5-10 business days for your return to be processed once it has arrived at our warehouse. Please allow an additional 5-7 days for the credit to appear on your credit card account. Sometimes your credit card statement will not post the credited amount until their next statement cycle.

returns

Exchanges
If you request an exchange, we will ship your replacement after we receive and process your returned product. You are required to pay the shipping fee for the product exchanged to us. We usually bill the extra $6 - $20 shipping fee (determined on box size, weight, and region) to the same credit card you used to place the original order. If you need a replacement right away, we suggest place a new order.

Please allow 5-10 business days for your return to be processed once it has arrived at our warehouse. If applicable, your credit card statement will not post the credited amount until their next statement cycle.

Thank you,
Thunderbird Concepts Team